SIMPLE HEALTH AND SAFETY MESSAGE, CREATING A LARGE IMPACT
Nov 10 2016
Article courtesy of DIESELtalk - www.dieseltalk.co.nz
Keeping the health and safety message simple and visual is the key to successfully delivering it to more than 650 staff members in 28 branches across New Zealand, according to TIL Freight national health and safety manager JoDando.
Dando presented a report called “Practical health and safety systems implementation in a transport business” at the Transport Fuels and Fleet Management summit, hosted by Conferenz at Sky City in Auckland during October.
Dando leads a dedicated health, safety, and environment (HSE) team which includes herself and a team of driver trainers focussing on continuous improvement in health and safety for the TIL Freight, which encompasses brands such as TNL, Hooker Pacific and Roadstar.
Dando proudly told the audience at her HSE presentation during the Transport Fuels and Fleet Management Summit that TIL Group has seen a 78% reduction for injuries in the last 12 months, and only one serious harm injury instead of six suffered in the previous year. Simple HSE solutions according to Dando include pre-employment assessments of truck drivers through the group's R-safe programme, and simple site inductions for contractors and owner drivers are also imperative.
“We are looking at the behavioural factors of the driver when they are at the wheel, because essentially we are looking for a great attitude,” Dando says. TIL Group employs EROAD as its in-truck management tool to monitor fatigue and work times, and the EROAD Leaderboard functionality and reporting system allows the company to recognise and reward the three most-improved drivers every month.
She says drivers are visual people, so it’s best to present them with HSE polices which contain plenty of photos and visual graphics, and she says the same strategy applies to hazard alerts. Dando says the company also carries out a satisfaction survey to engage drivers and seek feedback on where it could perform better.
“Engaging your drivers in all aspects of HSE is critical, so you need to involve them in safe operating procedures, and most importantly you need to hold HSE committee meetings at convenient times for the drivers, whether that’s at 6.30am or 7pm,” Dando says. “We also have an occupational counselling programme (OCP) for the drivers which they can easily access if they need it,” she says. Dando says that transport operators need to proactively drive the culture of safety from top-level management down to the people at the front line, and especially the changes of the new legislation around persons conducting business or undertaking (PCBU) when employing contractors and owner-drivers. “Making sure all staff and PCBU understand they have a part to play in the HSE chain is paramount,” Dando says. “This was underlined to me recently in a court case where a supervisor was fined, because that person allowed a driver to exceed the maximum work time hours allowed.”
Dando also says that companies need to be aware that rehabilitating sick and injured staff not only affects their ACC experience rating, it’s especially important to support the employee for their mental state of mind, and to get them back to work as soon as possible for the benefit of both.